How can I contact you?

Our customer service team is available 24 hours a day , 7 days a week during the closure period. Simply send us an email at support@emilygrace-dublin.com or leave us a message via our Contact page, and we will reply within 24 hours .

Do you offer free shipping?

Yes, for today only, we are offering free shipping across Ireland on all orders. No hidden costs, no surprises at checkout: you will see a full summary before confirming your order.

Are returns still accepted?

Yes, you can return your order within 30 days of delivery, provided the items are unworn and in their original packaging. As we are closing down soon, we kindly ask you to contact our customer care team before sending a return, so we can guide you through the process.

Can I still track my order?

Certainly. As soon as your order is dispatched, you will receive a confirmation email with your Track & Trace number and a tracking link to follow your parcel's journey (please remember to check your spam folder too). You can also check your tracking at any time by entering your order number and email address on our Track Your Order page.